Return and Refund Policy  

At Dazoria, operated by Velori Nest Private Limited, we aim to deliver a dependable and convenient accessories shopping service. In this document, “we,” “our,” and “us” mean Velori Nest Private Limited, and “you,” “your,” or “user” mean our customers. By placing an order, you acknowledge and agree to the following terms for returns and refunds. 

Eligibility for Returns 

• Items must remain unused, unwashed, and in their original packaging with all tags intact. 
  
   
• All labels, tags, and boxes must be returned in the same condition. 
  
   
• Products that are worn, washed, or altered are not eligible. 
  
   
• Return requests must be raised within 48 hours of receiving the order by contacting our support team. 
  
   
• Returns not meeting these conditions will be declined. 
  
   

Steps to Initiate a Return 

Step 1: Send your return request along with the Order ID and reason for return to velorinestpvtltd@gmail.com. 
Step 2: If the item is defective, damaged, or incorrect, attach clear photographs for quicker resolution. 
Step 3: Once approved, we will share detailed instructions for completing the return. 

We hold the right to deny returns that do not comply with our return rules. 

Refund Timeline 

Once the returned item is received and checked, we will notify you about refund approval or rejection. Approved refunds will be processed to your original payment mode within 5–7 business days, followed by a confirmation email. 

Partial Refunds 

Where items only partially qualify for return (e.g., minor issues or missing packaging), we may issue a partial refund at our discretion. 

Damaged, Wrong, or Defective Product 

If you receive an incorrect, damaged, or faulty accessory, please raise a return request within 48 hours of delivery. Attach supporting photos or videos for prompt resolution. 

Need Help? 

For assistance with returns and refunds, please email us at: 
velorinestpvtltd@gmail.com 

We value your trust and are committed to making your shopping experience smooth and worry-free.